Terms and conditions

By accessing, browsing or using our services, you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions ("Agreement").

Definitions

In this Agreement:

• "we" means Slot City Casino;
• "you" means the person who has registered with us and/or used our services;
• "Services" refers to all products and services offered on our platform, including but not limited to games, bonuses, promotions, customer support, and any other benefits or facilities provided by us.

License

We hold a valid license (8048/JAZ2021-001) issued by the Curaçao Gaming Control Board, allowing us to offer online gaming services in Slovenia.

Registration and Account Management

• The process of registration involves providing accurate personal data and complying with our Know Your Customer ("KYC") policy.
• You must be at least 18 years old to register and use our Services.
• One account per user/IP/household is permitted, and we may restrict or prohibit access from multiple devices.
• We reserve the right to change or update these Terms and Conditions without notice.

Games and Software Providers

We offer a wide range of games from licensed software providers, including but not limited to Pragmatic Play, NetEnt, Evolution Gaming, Playson, Spinomenal, and provably fair crash games.

• We reserve the right to remove or replace any game at our sole discretion.

Bonuses and Promotions

• Bonus terms: 35x wagering requirement applies, with a maximum bet limit of €5 per spin or round;
• Welcome bonus offer subject to change without notice;
• Any dispute arising from bonuses will be resolved in accordance with these Terms and Conditions.
• We reserve the right to cancel bonuses at any time.

VIP and Loyalty Program

• Our loyalty program operates as follows:
  • Points earned based on bets made (1 point per €10 bet);
  • 100 points redeemable for €1;
  • Tiers: Bronze, Silver, Gold, Platinum, Diamond, etc.;
  • Personal managers and bonuses awarded to higher tier members.

Payment Methods and Banking Terms

• Deposit methods:
  • Skrill/Neteller: €10-€5000 instant (no fees);
  • Visa/MC: €20-€2000 instant (no fees);
  • Bitcoin/ETH/USDT: no minimum maximum deposit;
  • Processing times may vary for specific payment method;
• Withdrawal methods:
  • Bank transfer: €50-€5000 1-3 days (1% fee);
  • E-wallets: €20-€2000 24h (no fees);
  • Crypto: no minimum maximum withdrawal; processing time < 1 hour.

Responsible Gaming and Customer Support

• We take responsible gaming seriously and have implemented various tools to prevent problem gaming, including:
  • Deposit/loss limits;
  • Time-outs ranging from 24 hours to six months;
  • Self-exclusion;
• Links to support organizations are available on our website.

Security and Fair Play

We utilize industry-standard encryption (256-bit SSL by Cloudflare) and have certified RNG technology for all games.

• All games are designed, developed and audited with fairness in mind, ensuring the highest standards of randomness and probability.

General Information

• We operate under license no: 161320 from Curaçao;
• Our website is owned and operated by Slot City Casino N.V.;
• Languages supported: English, Slovenian, German, Croatian;